9th Global Information Technology Management Association (GITMA) World Conference

ASA	IT in Asia
	IT has played a major role in the rapid development of the Asian "tiger economies" and this fact has not been lost on Asia's newly emerging economies. Yet while a number of Asian governments are now building their national development plans around IT, others have only just obtained a connection to the Internet. While the region's major industrial and financial institutions are deploying IT in their bids to brace themselves for a global competitive stance and have proved that leapfrogging exists in IT development, the vast majority of Asians have yet to make a phone call, much less use a computer. The track on IT in Asia seeks to showcase IT/IS research and implementations that address these and other issues relating to the use of IT in Asia. Topics include, but are not limited to: Cultural aspects of Asian IT Multi-nationals and IT in Asia National planning for IT IT in Asian education IT and Asian governance Asian languages and IT Asian Silicon Valleys IT for islands and remote communities E-commerce in Asia Asian Internet issues Acceptance and use of IT in Asian markets Decision making and group collectivist societies
CPS	Compliance, Privacy, Security: A new role and challenges for IT and IT leadership.
CDA	Culture in the Diffusion, Acceptance and Use of IT
	In an increasingly global business environment, there is a growing need to utilize information technology (IT) to achieve efficiencies, coordination, and communication. Additionally, technology has been one of the driving forces behind the internationalization of commerce and service. However, the concept of culture has been has been little studied by information systems (IS) researchers. This track focuses on cultural issues and their impact on the diffusion, acceptance, and use of information technologies. The beliefs and values, regarding IT, that permeate societal groups can be examined from a variety of perspectives such as national, ethnic, organizational, and professional culture. Topics include, but are not limited to: Theory development in the areas of adoption, diffusion, and use particularly focusing on cultural issues Empirical studies of culture focusing on adoption, diffusion, and/or use Cross-cultural comparisons of IT adoption, diffusion, and/or use Cultural issues in multinational corporations Further development of dimensions of culture salient to adoption, diffusion, and/or use Refining instruments to measure the adoption, diffusion, and/or use of ITs across cultures Adoption, diffusion, and/or use issues in corporations, cities, regions, nations, and continents Pedagogical issues relating to this topic
CYC	Cybercrime
	The rise in cybercrime has been an issue of pressing concern to our society. According to Federal Bureau of Investigation (FBI), 9 out of 10 U.S. companies' experienced computer security incidents in 2005 which led to a loss of $67.2 billion. Other studies have found that businesses worry more about cybercrimes than about physical crimes. This track deals various aspects of cybercrime. Topics include, but are not limited to: Economic aspects of cybercrimes Formal and informal institutions influencing cybercrimes Behavioral aspects of cybercrimes International variation in cybercrime patterns Country case studies Organization case studies Advancements in cybercrime technologies
CNG	IT and Change Management
	In an increasingly global business environment, there is a growing need to utilize technology (IT) to achieve efficiencies, coordination, and communication in the business relationships. However, the concept of inter and intra-organizational changes, related to the introduction of the latest technologies, is still a phenomenon that needs further investigation in Management Information System (MIS). This track focuses on organizational issues and their impact on the diffusion, acceptance, and use of information technologies, in particular on the Change Management process that should ensure that standardized methods and procedures are used for efficient and prompt handling of all changes. Topics include, but are not limited to: Implementation issues and concerns IT Governance Business IT/alignment through BPR BPM and change management IT and Project Management Refining tools to measure the adoption, diffusion, and/or use of ITs within companies Technological and Organizational Issues in IT implementation Organizational and social challenges in integrating ERP (or other Enterprise systems) Strategic challenges in extending the ERP systems beyond the organizational boundaries Case Studies on ERP/EAI
DKM	Decision Support and Knowlege Management Systems
	ICT can contribute to provide useful means for the coordination and the management of both intra and inter organizational networks at the global scale, nevertheless it is proven that ICT alone represent nothing but a high potential platform. Actually, it emerges more and more the necessity to implement on such platforms advanced tools acting as decision support systems able to manage and elaborate large quantity of information, mainly deriving from computer and network transactions in geographically dispersed areas, and able to support decision making at a global level. The huge amount of available data collected through network transactions, the possible geographic dispersion of such information, the necessity of interfacing and coordinating different networks systems belonging to different companies of a network, create new management problems usually not solvable through traditional tools and methodologies. Furthermore, and probably even more important, information is not only quantitatively rich but also its content becomes more and more complex; thus, in many cases, it's the semantic aspect of information that has to be managed, as it happens with language-based information and interaction on the world wide web. Information management becomes more and more difficult because it involves the management of both syntactic and semantic aspects and it requires an approach more oriented to Knowledge management and Decision Support Systems than to traditional Information Systems one. By keeping into account the remarkable progresses obtained in the field of advanced computation and Artificial Intelligence in the recent years, one may asks if the development of intelligent technologies based on the integration of ICT and computational techniques can provide interesting and promising solutions for the management of organizational networks in a global environment. The focus of this track is to collect interesting contributions in this direction involving the development and the design of innovative Knowledge Management methodologies and Decision Support Systems for the resolution of problems related to the coordination, knowledge and information management, operations management in complex networked organizations. Topics in this track include, but are not limited to: Design and implementation of decision support systems for global management Application of intelligent computation techniques to knowledge management and decision support systems (e.g. fuzzy systems, neural networks, genetic algorithms, agent-based technologies, etc.) Intelligent systems for e-business and e-commerce Qualitative methodologies for Knowledge Management Tools for managing intellectual capital Decision support tools for virtual team and extended enterprise management Design of IT Tools for Knowledge Management in a global environment Knowledge management platforms Organizational models for knowledge management Organizational impact of ICT-based decision support and Knowledge management tools
EOS	Economic and Organizational Aspects of IS Security in Large, Distributed Environments.
	The focus of this track is on the economic and organizational aspects of security and privacy of Information Systems, in large organizations. In the current global market, information is a very important commodity. Organizations as well as individuals depend on, and require access to secure and private Information Technology/Information Systems infrastructures. This track welcomes submissions and research contributions focusing on technical, theoretical and pedagogical issues related to security and privacy of Information Systems. Papers may present theory, applications or practical experiences including, but not limited to: Topics in this track include, but are not limited to: Frameworks and paradigms for security and privacy of global IT/IS Metrics for assessing IS security Economic and financial aspects of IS security Risk analysis and risk management in the global enterprise Vulnerability assessments for integrated infrastructures Ethics issues of information security Research on security and privacy aspects of database systems, systems development, etc. Security policies Analysis, design and implementation of security and privacy systems Cases and tools for teaching security and privacy in global IT classes
EGV	E-Government
	E-governance or electronic governance may be defined as delivery of government services and information to the public using electronic means. Use of IT in government facilitates an efficient, speedy and transparent process for disseminating information to the public and other agencies, and for performing government administration activities. e-Governance is improving the lives of billions of people worldwide and is integrating government services in a way never seen before. The purpose of E-governance is to explore how the internet and other information technologies (IT) have and will continue to impact on the productivity and performance of the public sector and how e-government fosters new and deeper citizen involvement within the governing process. The Purpose of e-Governance track in GITMA 2005 is not only to provide a forum of discussing research findings, strategies, policies, and technologies supplemented by the learning from the innovative experiments of e-governance but also aims to resolve agenda for future research/activities and give impetus to this. This conference is scheduled to provide an opportunity of sharing the research findings and learning from successful implementation and the current experiments of e-governance. Participants are expected from every parts of the world including: Faculty/ Scientists, University students, Private sector executive (solution providers), Government officers, policy makers and NGO/ community volunteers.
ERS	Global SCM Systems
	ERP (Enterprise Resource Planning Systems) and SCM systems address the need to integrate the dispersed business units of an organization. While the implementation of ERP and SCM systems, within a local organization, present considerable challenges, those spanning regional and national boundaries introduce even greater technical, organizational and human challenges. This track addresses these complexities. Topics include (but are not limited to): Global ERP development Global ERP implementation Cultural and social challenges in integrating ERP and SCM systems Strategic challenges in global ERP and SCM Global Enterprise Integration Global Supply Chain strategy Modular deployment of global ERP Case Studies ERP and SCM Governmental, and data flow issues in spanning national boundaries for ERP and SCM systems Linking suppliers from non-digital nations into a digital SCM system Project management and ERP implementation
GEC	Global Electronic Commerce
	In today's ever-evolving world, everything imaginable is available on the web. The Internet is growing as more and more people and businesses connect to it on a daily basis. With Internet usage on the rise, firms are beginning to realize the importance of adopting E-commerce. This track intends to collect contributions on this issue. Topics of interest include, but are not limited to: E -Consumer Behavior E-Commerce Adoption E -Commerce Strategic Management E -Commerce Management and Leadership E -Commerce and Organizational Behavior E-Commerce and Organizational Development E -Commerce and Organizational Learning E -Commerce Technologies and the Workplace E -Commerce and Employee Ethical issues E -Commerce Stress and Strain Impacts E-Commerce and Human Resource Management E -Commerce and Cultural Issues E -Commerce and Customer Relationships E -Commerce and Political Issues B2B Markets and Exchanges
GIE	Global IT Education
	This track focuses on issues concerning the delivery of Global IT education to students at all levels and in every type of institution. It also provides an avenue to discuss many issues related to this expanding field. Papers in this track can be research oriented but best practices, international case projects and other pedagogical material are also welcomed. Panels and workshops are highly encouraged. Topics include, but are not limited to: What is the theoretical foundation for global education Methods for integrating Global IT material into our programs Design, implementation, and assessment of GIT curricula within programs Global IT course curriculum issues (what to cover, when) Best Practices Solutions to global IT education challenges Case stories about teaching success or lessons learned from failures Challenging and insightful global IT case studies for use in classes Comparative studies Customizing Global IT curriculum or course material to the local situations Diffusion of Internet-based education in Developing countries Reviews of previous global IT literature.
GNT	Global IT Complex Networks
	Complexity and Social Simulation provide useful means for the analysis and management of networks at the global scale. In particular, the huge amount of available data collected through network transactions, the possible geographic dispersion of such information, the necessity of interfacing and coordinating different information, communication and interpretation systems belonging to different companies of a network, create new management problems usually not solvable through traditional methodological approaches. Complexity Theory and Social Simulation provide a useful framework to explore emerging properties of complex distributed systems made by heterogeneous and autonomous agents interacting and communicating at different levels. Computational agent-based models can also help in experiment ex-ante the effects of different information and communication management strategies on complex networks innovative performances, such as supply chains, small firms clusters, virtual and extended enterprises. By keeping into account the remarkable progresses obtained in the field of advanced computation and Social Simulation in the recent years, one may asks if the development of intelligent technologies based on the integration of ICT and computational techniques can provide interesting and promising solutions for the management of organizational networks in a global environment. The focus of this track is to collect interesting contributions in this direction involving the development of computational models for the understanding and resolution of problems related to the coordination, knowledge and information management, operations management in complex networked organizations. Topics in this track include, but are not limited to: Agent-based applications Complex Adaptive Systems Distributed cognition for Knowledge Management Emerging properties in complex firms networks Information and Knowledge Management in complex networks Information Technology management and Complexity Theory Inter-organizational learning in small firms clusters Knowledge Management in Virtual and Extended Enterprise Social Simulation Management of global supply chain
GIG	Global IT Governance
	Challenges and solutions to meet the challenges of governing IT in global organizations. These challenges include but are not limited to the following: Strategy and planning for multi-site information processing Negotiating and managing IT decision rights across geographically-separated divisions Becoming and operating as a CIO in global firms Structures and processes for managing in large, culturally-diverse organizations. We are interested in factors influencing the shaping of solutions to these challenges, specifically factors that are germane to IT and include corporate and national culture, international legal and economic environments, the technology itself, and individual personalities of major players including CIOs, CEOs and other C-level individuals.
GOO	Global IT Outsourcing & Offshoring
OIP	Outsourcing/ Offshoring: The Industrial Perspective
	This track essentially focuses on the Trends and Models of Outsourcing / Off Shoring - Far Shoring and Near Shoring, Total Cost of Offshoring, Industrial perspective with out respect to the changing circumstances with addition of new jobs, jobs going away from US/Europe, opportunity to create new market entry and overall cost - benefit analysis. This track also explores the new trends in Human Resource practices, Branding of an offshore center and cultural / operational issues. Finally case studies involving offshoring issues are welcome.
GSI	Global Service Innovations
	There is a lot of work to be done in the area of global service innovations in the world wide service economy. Service innovations involve new services and enhancement of existing service systems. Papers for this track should address a specific problem with clear managerial implications. Topics should include (and are not limited to): Improved decision making related to global service innovations Decision support tools for measuring advancements in global service innovations Models for service innovations in global supply chain management Collaborative models for global service innovations Service innovation models for different phases of service transformation process What cultural, social factors play a role in global service innovations
GIS	Global Smart / Intelligence Sourcing
	Managers need to be make intelligent decisions when outsourcing/offshoring/nearshoring software projects. Do firms outsource/offshore projects that are technically consistent with the present software paradigm of the time? Do offshored, onshored, outsourced and nearshored projects differ in technical characteristics? What social , cultural etc aspects influence offshoring of software projects? Why such projects fail? What lessons firms can learn from the recent events? Both theoretical and empirical studies are welcome.
HSP	Health IS Security, Privacy and Trust Issues
ITH	IT in Healthcare
	Delivering affordable but quality healthcare to its citizens is of prime concern to most nations. IT-enabled enhancement or transformation of various structures and processes in the healthcare delivery system can not only help reduce the cost of healthcare delivery, but also enhance the quality of care provided. The goal of this track is to explore current research and practice in the use of IT in general, and Internet technologies specifically, to improve the healthcare delivery system. Key players in the healthcare system include patients, physicians, healthcare organizations, pharmaceutical companies, insurance companies, the government, and policy makers, and this track is particularly interested in elucidating the nature and extent of IT use in these stakeholder segments. This track also aims to foster discussions on opportunities for further use of IT in healthcare, and also threats and concerns involved in the use of IT. Suggested topics include but are not limited to: Remote delivery of healthcare using IT Online diagnosis and treatment systems Online health maintenance systems Enhancing traditional clinical decision making through IT IT enabled distributed clinical decision making IT and the practice of evidence based medicine IT-induced power shifts among healthcare stakeholders Web based systems for medical information for patients Web based systems for medical information for physicians Establishment of IT infrastructure standards in the healthcare system Online medical communities The use of IT to prevent, control, and eradicate epidemic and pandemic outbreaks Electronic patient records management systems Facilitating continuing medical education of healthcare professionals using IT Country specific healthcare IT needs Technical, managerial, and behavioral issues involved in the implementation of IT in healthcare
MSA	IT in Mexico and South America
	Mexico is a country that is making a great effort to increase its competitiveness. In the previous decade private companies and government have been implementing numerous IT projects to increase efficiency. South American countries are also using IT as a strategic tool to develop their economies. The focus of this track is to share the Mexican and South American experience on different types of projects with other countries that face similar cultural, economical and structural problems. Topics include, but are not limited to: Multi-nationals and IT The role of IT on Small and Medium Sized-Enterprises E-Business trends IT and education CRM implementation success cases E-Government projects IT and its role in democracy evolution IT usage by indigenous communities IT and Compliance
MNC	IT in Multinational Companies
	This track focuses on a range of issues to do with IT in multinational companies, including: Communication patters (virtual teams, virtual communities, virtual organizations), production issues (supply chain management across borders, across regions, across cultures). Issues such as outsourcing, IT Governance and IT management within multinational companies would also fit within this track.
NAM	IT in North America/South East Asia
	The information technology industry in North America is in a state of rapid change driven by emerging architectures and technical capabilities, the spread of wireless devices, the increasing need for information systems to demonstrate value, new economic realities such as globalization and poor national economic performance, and government regulations. Defining, conducting, and sharing the results of research that can help us understand how organizations and individuals do or might thrive in this reality is critical. Papers and work in progress describing quantitative research and qualitative research are invited. A wide range of papers relating to IT and IS in North America are welcome. Be certain to place the name of this track (NAM- IT in North America) on your cover sheet or email subject. Some topics to consider are: The impact of government regulations such as Sarbanes-Oxley on information systems managements, accountability, and capabilities. The role and implementation of IT in enterprise change and lean enterprise transformation. Trends in the use of wireless devices as an extension of the corporate information systems infrastructure. The relationship between number and focus of information systems, software engineering, and computer science majors entering and graduating from U.S. educational institutions and the offshoring of information systems and development jobs. Trends in the implementation, use, and control of information technology in support of corporate goals. The changing role of the North American information technology worker. The implications of ubiquitous computing on the North American worker. Trends in addressing security and privacy concerns and regulations such in Canada and the United States. The implications of round the clock, round the world software development capabilities on product and technology life cycles.* Training, certifying, developing, and managing the North American IT worker. Research approaches that will help us understand the North American ITscape and those who live and work in it.
ONE	Online Education & Training
	The Online Education and Training track seeks original, innovative papers that explore new approaches and solutions to the challenges posed by the use of information technology for education and training in a global context. Suggested topics: Role of IT in relation to Education and Training in a Globalized world Online education- best practices, issues and challenges Online education - Designing the artifact for teaching and learning across borders Online training - Designing the artifact for teaching and learning across borders Models for online education and training Innovative approaches Trans-national education Applications in public and private global enterprises Evaluation Case studies Authors are encouraged to submit full research papers as well as conceptual papers, in compliance with the conference's submission guidelines.
	ICT in China
IDE	ICT in Developing Economies
DDE	ICT in Emerging Economies / Digital Divide
	The digital divide is defined as “between countries and between different groups of people within countries, there is a wide division between those who have real access to information and communications technology and are using it effectively, and those who don't” The status of digital divide is not uniform across all societies. Controversy exists regarding the nature and extent of digital divide. For example, some scholars claim that divide is a fact of life and will continue to remain; others claim that the divide is dangerous to our society and should be bridged. Researchers have called for research studies that investigate the determinants of digital inequality among users, groups, organizations and nations. In an effort to understand the problem better, this mini-track encourages studies that explore the topic further. All types of empirical and case studies are welcome. The topics for this mini-track include but are not limited to; Factors affecting digital divide or ICT Impact of digital divide on various aspects of emerging economies Government policy and institutional framework in emerging economies E-government issues ICT related issues in developing nations compared with developed nations E-health issues in emerging economies Research framework on digital divide or ICT in developing nations
SAM	IT in South America
	IT plays a central role in the developing countries, like in improving production efficiency and supporting more transparent political processes. In South America, IT has been also considered a means to boosting local economies through the transaction of IT products and services, as well as a shortcut for promoting the emergence of individual talents. But not all South American nations seem to be already prepared for joining this new social realm; indeed, only countries like Brazil, Chile and Argentina currently have some stake in the international IT community - both in the academia and the industry. So it is of need that we foster solid IT initiatives in the region in order to mobilize people and social structures to make this new world order profitable for their local interests. One way to achieve this is to promote the open discussion of issues that result from such an intent. On the other side, remarkable IT experiences in South America have been consistently reported over the years. Low salaries in the region have attracted companies to implement facilities for application development and support, or to sub-contract the activities to locals. The opportunity of personal growth - aligned with innate or educated skills - have also pushed young South American professionals to pursue successful IT careers overseas. In such a context, we suggest the research community to submit quality papers (completed or in-progress research) dealing with any from an assorted list of topics on South American experiences, including (but not limited to): ERP implementation SCM implementation CRM implementation IT industry facts and regulation Internet and e-commerce facts Idiosyncrasies in IT contracts IT curriculum cases IT teaching and teaching cases Cultural issues pervading IT adoption and use Cultural issues on virtual-community experiences Customer roles in IT implementation IT impact on industry efficiency IT impact on political transparency IT impact on job development IT impact on unemployment IT impact on education and the information divide
SME	IT in Small and Medium Enterprises
	The "IT in Small to Medium Size Enterprises" track attempts to address the dynamics of IT innovation and management within small and medium-sized enterprises (SMEs) in the global context and address the nature and impact of their unique IT needs. In doing so it seeks to provide some in-depth insights for SME researchers and practitioners. Globalisation, rapid technological change and public and private funding initiatives to assist IT innovation in SMEs are driving many of these new opportunities for SMEs to broaden their marketplace and compete with larger firms. However, globalisation may not always be advantageous to SMEs and electronic commerce is not risk free for small companies as they often lack the resources, knowledge and understanding to take full advantage of new technologies and maintain them. Papers that focus on different aspects of globalisation of SMEs are particularly encouraged along with those on all aspects of IT resources, knowledge and understanding needs of SMEs. Topics include, but are not limited to: IT strategies for small/medium-sized businesses. Organization of IT in the enterprise IT investment and productivity. Obstacles for IT success by small/medium-sized businesses. Role of e-business for smaller enterprises. M-commerce use by small/medium size businesses IT use in sales/marketing for these size firms. IT in financial and accounting systems for smaller companies. Outsourcing Economic studies of information technology use by small/medium sized firms. Case studies
KM	KM in Healthcare
	In current health care systems, evidence-based medicine is not systematically and swiftly applied to clinical practice. Many years are required for new knowledge generated by controlled trials to be incorporated into practice, and even then its application is highly "patchy". On the other hand, a huge amount of clinical data which can generate new knowledge often remain in the air, being them not systematically collected and not accurately analysed. The result consists of an extreme variability in clinical practice, still in domains with a strong scientific evidence and a high degree of expert consensus. This variability indicates that current knowledge sharing and application efforts fail, and that there are inadequate tools to promote the rapid adoption of best practice. Knowledge Management could be the solution, being it the set of systematic and effective actions that an organization takes to obtain the greatest value from available knowledge. Hence, this track descends from our awareness that the time has come to advance in creating a more effective scientific framework and applications for managing clinical knowledge. Topics of interest include, but are not limited to: Conceptual models and data standards for health knowledge management systems Health data and knowledge quality Health knowledge creation, storage, sharing and application Health data, schemata and knowledge integration Health workflow management systems Health knowledge management systems Spatial, temporal and biological data modeling Security, ethical issues and privacy protection for health systems Communication among health professionals, patients and other health actors E-learning in medicine
STR	Strategic Applications of Global Economy
	Strategic and competitive considerations have long been separated from the technological innovation activities of the firm due to the complexities involved in integrating technology and innovation issues into the firm's overall strategic planning. The key question is what will it take to be a success in the business environment of tomorrow? Three forces account for most of the convergence of business strategy with organizational structure and information systems. They are rapid innovation of new information technologies, widespread creation of new ideas and concepts about information itself, and extensive development of new information-intensive organizational forms and business strategies. As more countries join the ranks of the industrialized nations, the sophistication of the global market and number of global competitors have eliminated any advantage to a simple presence in international markets. Companies tied to the information economy are typically global from their inception - the Internet does not permit them to compete in only national markets. At the same time we see massive consolidations of industries from automobiles to banking to pharmaceuticals to cell phones and Internet service providers around the globe. Today the international/global/multinational/transnational organization must employ strategic thinking to compete successfully. The focus of this track will be on understanding the fundamental conditions of the industry and the firm in order to generate and sustain a competitive strategy. Topics include, but are not limited to: Impact of e-business on transnational/MNEs Effects of digital networks on products and services Best practices in strategic global IS management and global competition Cultural difference between/within global companies Managing intellectual capital in MNEs Impacts of Cultural, Political, and Economic Issues Building strategic NII infrastructures Global IT Strategy in Multinational Enterprises Knowledge Management / Multinational IT Resource Management Speed of change & Sustainability Impact of regulation/deregulation Shareholder demands Case studies of strategic applications in global IS